The vendor’s team was brought in to develop a 7-page dashboard of 24 KPIs, including a red/green scheme to indicate favorable/unfavorable performance results. The president of the company had requested the development of a highly customized dashboard for his office. The client set a deadline for 2.5 months.
After the first month, the vendor communicated that only 1 of 7 pages would be completed within the anticipated project timeline. The client’s Senior Director of IT removed the vendor team and recruited the Paradigm SES team to take over leadership of the project.The Paradigm SES team was brought in to assist the vendor with the design and implementation of the dashboard.
A Fortune 500 industry leader and ongoing client.
A critical step in the success of this project was the mapping of data from the 6 individual business pillars into a consolidated source with 100% accuracy. With only 1.5 months left before the project deadline, the Paradigm SES quickly went to work.
Software Solutions used in this project include:
The Paradigm SES team successfully delivered this project in 1.5 months while producing savings against the original vendor’s budget. A dashboard was launched for more than 120 users, and a customized dashboard was designed specifically for the president of the company.
Users were able to drill down into “red” KPIs to understand where immediate response was required. Data refreshed every 2-3 seconds, providing users a real-time look at performance.
Users responsible for creating a flash budget were able to take advantage of the KPI data and identify where action was needed across the company.
As the client moved forward to model this dashboard approach in other geographies, including the Middle East and Africa, the Paradigm SES team was hired to lead in-country training and share best practices and strategies for dashboard development.
“There is critical data, and there is noise. Part of our work with the Paradigm SES team has been an effort to arrive at the most critical data for decision making and to make it available to contributors in our organization who can utilize it to create value. The Paradigm SES team has given us that visibility—visibility to the right information at the right time. This is a priceless advancement toward the future success of our company.” ~Senior Director, Energy Company